Assessment Completed?

1.	To what extent is your quality management system registered?

Score
1	Not Registered
2	Almost Registered
3	ISO 9001 Registered
4	ISO Registered & Core Tools Being Used
5	ISO/TS 16949 Registered

2.	How well are the Core Tools effectively implemented (FMEA, APQP, PPAP, MSA, SPC)?

Score
1	No AIAG manuals
2	Have Manuals Not Using Them
3	Using Some of the Processes, but not doing MSA or FMEA
4	Good Implementation of Most
5	All Manuals are Well Implemented

3.	We are measuring our processes and using the data for continual improvement?

Score
1	Processes and Metrics are not defined
2	Process Maps Available, No Metrics
3	Process Maps and Metrics Established
4	Process Metrics are in Place
5	Continual Improvement is Being Derived from Use of the Process Metrics

4.	We are fully aware of our customers requirements & using their web site to ensure conformance (i.e., Caterpillar, Volvo, Wabash, others)

Score
1	Do not have customer supplier quality requirements available
2	Have Some to All Manuals Available
3	Have All Manuals Available
4	Engineering includes Customer Requirements on all Jobs as appropriate
5	Good Implementation and Internal Auditors using Customer Requirements

5.	Our customers scorecards and customer satisfaction ratings are being managed at a good level?

Score
1	We are on probation by one of our customers
2	More than one customer scorecard is less than satisfactory
3	Most customer scorecards are OK
4	We are best in class category with most suppliers
5	We are best in class and have won at least one Supplier of the Year award in the last two (2) years

6.	Our on-time deliver for the past year has been above X?

Score
1	80%
2	85%
3	88%
4	95%
5	100%

7.	Our organization has implemented a continual improvement program such as Lean Manufacturing, 6 Sigma, Kaizen?

Score
1	No formal program
2	Some improvement results but not a system
3	System in place with results in progress
4	Good system for improvement with many teams and results
5	System in place has enhanced business and world class competitiveness

8.	Our internal auditing program is effective with good corrective action follow-up?

Score
1	No formal internal audit program
2	We are doing internal audits just ahead of customer or registrar
3	Auditing is a regular activity
4	Audits are regular and viewed as a business improvement tool

9.	Our process mapping is extensive and used in the internal audit program?

Score
1	Only have one process map
2	Have a good number of maps but not used for auditing
3	Have identified all customer oriented processes & using them in internal auditing process
4	We are meeting planned results and if a measurable drops below the goal an aggressive action plan is in place

10.	Company has 5 or 6 measurable's most important to the organization?

Score
1	Not regularly using data at management level
2	Some metrics in place
3	Some metrics in place
4	We are meeting/exceeding our planned results
5	Meeting and if one measurable is below goal an aggressive action plan in place

Please total your scores to determine your training needs.